Questions & Answers

What do the terms “refurbished” or reconditioned” equipment mean?

Refurbished or reconditioned equipment has been thoroughly tested and comprehensive preventive maintenance has been performed.  We perform a safety test, an electrical safety test, an electrical leakage test, a voltage test, and calibration.  We replace worn parts (i.e. ultrasound transducers often need their membranes replaced), and always replace internal and external batteries.  All of our refurbished or reconditioned equipment is guaranteed to meet the stringent industry standards the FDA places on medical devices.


What do the terms “second hand” or “used” equipment mean?

Second hand or used refers to equipment which was used in a medical facility, sold, cleaned, tested and is now being resold.  Zero biomedical servicing has been performed - no calibration, no leakage testing, etc.  No preventive maintenance stickers have been affixed.


What does the term “rebuilt” equipment mean?

Rebuilt equipment is medical equipment which has broken and has now been repaired.  All of our rebuilt equipment is guaranteed to meet the stringent industry standards the FDA places on medical devices.  It has been recalibrated, and parts such as batteries have been replaced and comprehensive preventive maintenance has been performed.


What is involved in the refurbishment process?

Any part of the equipment or accessories that come in direct physical contact with a patient - for example blood pressure cuffs, EKG cables, SPO2 sensors - ideally have been replaced.  While other resellers may occasionally sterilize and reuse accessories, all accessories in patient contact on our equipment has been replaced.


What cost savings can I expect if I purchase refurbished medical equipment, as compared to new equipment?

Typically one should expect to pay no more than half of the original sales price of the equipment.  More often than not, it is less than half.  However, in today’s medical climate in which reimbursements are constantly decreasing, more and more physicians are turning to second hand equipment.  With this increase in demand, prices may occasionally be slightly higher than 50% of the original sales price.


What are your exchange and return policies?

Our refurbished equipment is offered at the most competitive pricing possible.  These prices are possible, in part, by foregoing the expense of salesmen traveling to customers, and the commissions they are usually paid.  Our exchange/return policy, however, is more liberal than that of new equipment, allowing 7 days to try out your new purchase.  If you are dissatisfied with your equipment for any reason within those 7 days, we will exchange the equipment or accept its return for a full refund, provided that the unit is returned in the same condition it was received in, tamper stickers have not been removed and the units are returned within the allotted time period.


What factors should I consider when evaluating refurbished equipment?

Always get certification, calibration reports (nearly all machines need to be calibrated periodically), and ask for the history of where the machine came from to determine the life expectancy of the equipment.


Customer Satisfaction:

  • “With the current environment and the direction medicine has taken, our medical practice chose to purchase a refurbished Philips ie33 ultrasound system from Absolute Medical. We have the identical machine in our office and I was pleased to see that the machine functions and operates as well as any other machine we have ever used.”
    – Dr I. Kaplan MD Cardiac Care and Vascular Medicine. Bronx. NY
  • “Over the past decade Nitronics Inc. has sold and purchased dozens of Ultrasound Machines from Absolute Medical Equipment. They are a company with trust, integrity, honesty and A+ service.”
    – Nick Cunetta. Nitronics, Inc. Ramsey, N.J.